Wednesday, 10 March 2010
      
 
   
         
   
SMSDocument > FAQs

FAQ
1 What is SMSDocument and what are its offerings ?
SMSDocument provides a customized service to stack all your documents and send them to any corner of the world within no time! With SMSDoc you can send important files anywhere and anytime. Simply register yourself to get going and become an SMSDoc savvy.
2 How does it work ?
It's really not as tough as it sounds. With a one time free trial you can get familiar with SMSDoc services and send important documents to multiple recipients. You simply need to upload the required document from your briefcase, compose a message in a fixed format and get going! (EXAMPLE - SCREENSHOT)
3 Can I send a test document without registering myself ?
Yes, SMSDoc certainly helps you take your pick. You are given a one time free trial to get tuned and stay there if you like what it does for you.
4 How do I start using SMSDocument ? / How do I register?
 "It's very simple! You can immediately start off with a temporary account that allows you to ask questions and post replies - but this account will deactivate after 24 hours. At that point, any posts/replies you wrote will be removed from public view. Once this is done and you are sure you want to hang around you can register yourself to our services. Registering for an account is easy and takes a few minutes. Give us the needed stuff and we instantly make you a registered “flipper”.  Register now...
5 What can I do with SMSDocument ?
You can do a lot of things with SMSDoc like saving you the hassle of carrying a pile of documents everywhere. It also enables you to send them across the globe with just an SMS.
6 How do I get to the Login Page?
Once you visit SMSDocument, the first page that you will be directed to is the Login User Link. Just punch in your username and password and get started.
7 What are Credits?
 A Credit is nothing but virtual cash.You'll need credits while using our services at SMSDoc.
8 How much does it cost to use SMSDocument ?
For every SMS, 2 credits would be deducted from your account.
9 How do I acquire (more) credits ?
Every time you get low on credits, SMSDoc will alert you with a pop-up "Low on Credits". To get more credits you can send an SMS or shoot an email with your account information. We'll make sure to put the desired credits in your account.
10 What is 'My Briefcase' ?
"My Briefcase" is a place for you to lock up all your documents, update them or delete them. You can access your documents from the briefcase whenever you want by punching one simple SMS.
11  Does SMSDoc provide confidentiality to the documents in "My Briefcase"?
We knew this was coming! Your files are completely protected in our briefcase. We understand the importance of "privacy" and will make sure that noone trespasses your briefcase.
12 Is SMSDocument compatible with all Mobile Networks in India ?
Yes, SMSDocument is compatible with almost all the major mobile networks in India. The charges per SMS differs according to the service provider. Please visit the network sites for further information.
13 What are the terms of use ?
You need to know certain rules and regulations under which SMSDocument operates. To know more about our shots on using SMSDoc please visit out Terms & Conditions...
14 What are the privacy policies ?
We respect your privacy and ensure you not to reveal your personal information without your prior consent. We work with integrity and ensure that all your information with SMSDocument is well guarded. Please visit our Privacy Policy..
15 Where can I get more information on SMSDocument ?
We truly think that SMSDocument is a great resource for sharing your docs,visit our About us section but if that’s not your style (or you have something nice and/or a secret to say), feel free to contact us. If you have questions, concerns or worries while using SMSDoc’s features please leave a message at feedback@smsdocument.com and we’ll get back to you as soon as we can!
16 How can I get technical help or assistance?
At SMSDoc we take care to see that our customers do not face any complications while sending documents. Even if you as a member face the slightest trouble we will be here to help you. You can vist the Help Us section for futher assistance.
17 Will I ever be banned?
Our moderators will be constantly checking the documents that are being sent. If any document is found unfit to be sent through SMSDocument you will receive a warning message. If you tend to repeat the same thing again you will receive message, “Banned on SMSDocument!” We hate to do this, but to be able to use SMSDocument you have to follow certain rules for the safety of the fellow users not forgetting your safety too!